William Thomas Mattress Gallery has been a family run business for the last 20 years in Cottonwood, AZ. The Lass Family is proud to keep it that way as the new owners. Alithea Lass, with her parents, owns and operates the store. Alithea and her mother Yvette operate the store on a day to day basis. Alithea has worked at two retail stores while attending college. She has completed an Associates of Arts degree from Yavapai Community College and an Associates of Applied Science degree in Fashion Merchandising from Phoenix College. Her Fashion Merchandising degree is 90% about how to run a retail store: retail management, set up and display, purchasing products, buying habits, tracking trends, product forecasting, merchandise management, customer experiences, and learning product knowledge. The only difference was that Alithea had to learn a new product; instead of her product being fashion, she had to learn about mattresses.
“I have really enjoyed learning about this new business and about the mattress industry. I enjoy coming to work every day, meeting the community members, and helping them find the perfect comfort fit so they can enjoy a great night’s sleep.” – Alithea Lass
Her parents, Yvette and Willie Lass, have experience running multiple businesses between the two of them. They have owned Money in the Mail/America’s Coupon Mailer, the advertising coupon book, in the Prescott and Prescott Valley territories since 2011. Willie and her brother Aaron also own Lazy L Ranch, a cattle finishing business in Chino Valley.
“Working together as a family makes the store environment more inviting and a less high pressure atmosphere.” – Yvette and Willie Lass
There is even a new little mascot... a black mini Pomeranian named Arlo who is excited to greet all of his customers. He is featured on the William Thomas Facebook page and in promotions for the store. This little dog even lays on the back counter ready to be given all kinds of attention. If you see his ball out in the showroom, Arlo wants you to know that you are more than welcome to toss it for him.
The family has been active members of the community for many years. The Lass Family enjoys being able to provide quality service and care in everything that they do. So the fact that this store has a great reputation of being a place where customers can go to receive quality service made this store a perfect fit for the family. Knowing that their customers can come and talk with honest down to earth people is very important to them. The Lass Family is excited and honored to continue that for many years to come.