Since the moment my boyfriend and I stepped in, the customer service was amazing.. I forget her name but our guide that helped us with our Queen size bed purchase. Smiles and full of all the answer to our questions.. My bed was delivered a week later and the two boys arrived, they were very professional and polite.. The came in set up my bed quick and they were gone... The one thing I had somewhat of an issue with is that we were told the time of purchase that the mattress cover would be thrown in with our mattress and bed spring purchase. Later we were reviewing our receipt and seen that we were in fact charged 35$ for it . And the quality of the mattress cover isn't what we thought...
Kelana Joy
4/14/2020
Thanks for sharing your experience!
We had a wonderful shopping experience, knowing we were coming out of an RV back into a house and having to purchase two beds not a lot of money they were very helpful and attentive to what we needed. I highly recommend this store
Alice Faulhaber
4/30/2020
Thanks for sharing your experience!
They were friendly and helpful. We received our mattress when promised and I feel we got a good deal.
Trish Gomez
2/20/2020
Thanks for sharing your experience!
We were really not sure which type of bed would be best for us. The staff, Linda and Alithea, were great to work with and spent alot of time helping find the best fit. Alithia also worked to get us a better price. Overall great experience!! Highly recommend!Let me not forget delivery and setup. The 2 young men who came out were on time, professional, knowledgeable!
Jan Thompson
1/21/2020
Thanks for sharing your experience!
Great service and knowledgeable people. Perfect delivery and setup.
CJ Osman
2/20/2020
Thanks for sharing your experience!
Great experience overall! Awesome customer service and the staff is very knowledgeable. Was delivered on time within a few days and excellent pricing!
Pam Adams
9/13/2019
Thanks for sharing your experience!
Excellent knowledge and customer service. Their little mascot topped off the best mattress buying experience we have had. Loving our new mattress.
Abbie Cook
9/13/2019
Thanks for sharing your experience!
One of the best store in the Verde Valley: Very knowledgable about the products, patient, cheerful and helpful!
Dieter Bartels
5/1/2019
Thanks for sharing your experience!
Great people to do business with
Mario Catania
5/27/2019
Thanks for sharing your experience!
This is a fantastic, family owned business. They're first concern is customer care! I loved buying my mattress from them. They're very knowledgable and caring people. I totally recommend!
Carmen Pugliese
10/19/2018
Thanks for sharing your experience!
Drove over from Prescott to purchase our adjustable bed from this store because of their pricing and great service.Good quality beds and very nice people to work with
Slide Out Shelves LLC
12/14/2018
Thanks for sharing your experience!
Extremely helpful with knowledge on the mattress to make sure you get the right mattress for your health and a wonderful nights sleep along with being completely honest with their customers. I am very pleased with everything and how I was treated by everyone in the store. Thank you William Thomas Mattress Gallery.
Nancy Lass Waller
12/28/2018
Thanks for sharing your experience!
Family owned and operated business that were incredibly helpful in finding the right mattress. I have never slept better than I do now. Don't let a sleazy furniture store salesman with no actual training or product knowledge sell you a mattress. These guys know what they're talking about! You spend one third of your life sleeping, I highly recommend the William Thomas Mattress Gallery family to anyone looking for a great night's sleep!
Paul Renken
1/8/2019
Thanks for sharing your experience!
Hooray for the new owners! Great customer service! We were unsatisfied with a mattress purchase from the former owners. Althea sent a team to check on it and found it was in fact defective. We found her very knowledgeable in helping us choose a mattress from her new inventory. She managed our claim and even special ordered a replacement mattress for us! Love our new mattress! It was a pleasure dealing with a family run business instead of a chain.
Marilyn Paul
4/12/2018
We appreciate your business!
They have a large selection of mattresses.
Trudy Hamilton
3/30/2017
Thank you for choosing to shop with us.
Excellent care in choosing the best mattress for my needs. Servicing me if there is a problem. Just purchased a Serta Adjustable Bed. Looking forward to many good nights of zzzzzzzs!
Rebecca White
7/19/2016
Thanks for sharing your experience!
Already a William Thomas Mattress Gallery customer? If we've had the pleasure of you working with you already, we'd appreciate if you would take a moment to look us up on your favorite review site and tell us about your experience with William Thomas Mattress Gallery.
